Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?

A) Change one of the usernames so they are not duplicated.
B) Update both user emails to match the email used for SSO.
C) Deactivate one of the accounts to remove the conflict.
D) Make this user a multi-channel guest.

2. Your client mentions that employees are looking for a way to get asynchronous, easy to understand and regularly scheduled content so they can learn more about Slack as they use it.
What is the best learning solution to support your client's employees?

A) Offer an additional Slack User Essentials Class.
B) Create a #slack-tips channel to share tips.
C) Create and share a one-hour Video Summary.
D) Create an internal Champions Network.

3. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) Member analytics dashboard
B) Org-level analytics dashboard
C) Slack's analytics Web APIs
D) SCIM analytics dashboard

4. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.
B) With Slack we will build deeper connections by using a single global collaboration platform.
C) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
D) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.

5. Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?

A) In Org Settings, set up a policy and select create a user group for all owners.
B) In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.
C) In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.
D) In Workspace Settings, select the Permissions tab and create a user group by adding all admins.

Solutions: