Salesforce Salesforce-Slack-Administrator : Salesforce Certified Slack Administrator

You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

• A. The data retention needs of the new business unit for files and messages.
• B. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.
• C. The new business unit's app approval requirements.
• D. The new business unit's preference to communicate in direct messages (DMs) and private channels to preserve confidentiality.

You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?

• A. Admins can foster a sense of community by creating a group-only direct message (DM).
• B. The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.
• C. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
• D. When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.

What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)

• A. Sets permissions on who can view your workspace analytics.
• B. Assigns default Slack app integrations to users when they start working at the company.
• C. Assigns default channels to users when they start working at the company.
• D. Notifies a group of members who often need to be notified at once. For example: @managers
• E. Sets channel management permissions at the workspace level.

You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?

• A. Members and guests can find each other and interact as they're added to default channels.
• B. Default channels orient new members and model channel naming conventions.
• C. Users are automatically added to a set of private and public channels.
• D. Default channels are always required, so members won't miss important updates.

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.
What should you do to manage this process?
(Select the best answer.)

• A. Turn off the workspace request process, and require users to direct message (DM) their workspace admin.
• B. Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.
• C. Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).
• D. Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.