Microsoft MS-100 : Microsoft 365 Identity and Services

  • Exam Code: MS-100
  • Exam Name: Microsoft 365 Identity and Services
  • Updated: Sep 02, 2026   Q&As: 431 Questions and Answers

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About Microsoft MS-100 Exam

Career opportunities after getting the Microsoft MS-100 Certification exam:

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Microsoft MS-100: Exam Topics

The Microsoft MS-100 exam has a list of topics and subtopics that the test takers must develop expertise in before attempting this certification test. Each area is assigned a certain percentage, which reflects the weight of questions that may be delivered from the topic. It is critical to take note of the weights of each objective to know where to dedicate more study time when preparing for the exam. The highlights of the domains are enumerated below:

  • Handling User Identity & Roles: 35-40%

    Within this subject area, the applicants for the Microsoft MS-100 certification exam must develop their skills in designing identity strategies; planning identity synchronization through the use of Azure Active Directory Connect; managing identity synchronization through the use of Azure Active Directory; managing Azure Active Directory identities; managing user roles.

  • Planning for the Deployment of Office 365 Workload: 10-15%

    This domain will measure the ability of the learners to plan for the deployment of the Office 365 workload, which includes identifying hybrid prerequisites, planning data flow and connectivity for each workload, planning for the connectivity of the Microsoft 365 workload, planning for the migration strategy for each workload, and preparing workloads for migration and new deployments. It will also evaluate your capability to plan the deployment of Office 365 applications, which includes, managing Microsoft 365 apps and software downloads, planning for Office 365 apps, Office 365 Pro Plus, Office Online connectivity, deployment, as well as apps updates.

  • Designing & Implementing Microsoft 365 Services: 25-30%

    To perform brilliantly in the questions from this topic, the candidates should be able to manage domains; plan the Microsoft 365 implementation; install Microsoft 365 subscription & tenancy; manage the Microsoft 365 tenant health & subscription; plan the migration of data & users.

  • Handling Access & Authentication: 20-25%

    The exam questions related to this section will measure the expertise of the individuals in managing authentication, implementing MFA (Multi-Factor Authentication), configuring application access, and implementing access for various external users of Microsoft 365 workloads.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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What topics are covered in the Microsoft MS-100 certification exam?

The MS-100 certification exam requires you to be familiar with the following areas:

  • Enabling business intelligence and other business process improvements. Completion of this objective means you will be able to create dashboards, charts, and other solutions for your business.

  • Implementing security in your customizations and integrations, as well as deploying those customizations and integrations into production environments; implementing Microsoft Dynamics AX security features in customizations; deploying customizations into production environments.

  • Installing, configuring, managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Completion of this section also demonstrates experience in designing solutions for Microsoft Dynamics CRM.

  • Testing customizations and integrations to make sure they function as expected in the real world. Identity management topics are also included here. Connectivity between Microsoft Teams and Microsoft Dynamics CRM is part of this objective.

  • Administering aspects of your MS Dynamics AX implementation, such as the training and support staff required, and maintaining your server environment. Migration of data from Microsoft Dynamics AX to MS Dynamics CRM is covered here, too.

  • Troubleshooting issues with Microsoft Dynamics AX and related tools. Connectivity to other applications, services, and networks is also covered here. The average handling time required for a support request to be addressed is also included in this objective.

  • Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

  • Designing integrations between Microsoft Dynamics CRM and other applications or services; deployment of those integrations into production environments; enabling user access to those applications or services once they are installed on the server.

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Microsoft MS-100 Exam Syllabus Topics:
SectionWeightObjectives
Plan and manage user identity and roles30-35%- Manage Azure AD identities, groups, and licenses
- Implement and manage Azure AD Connect
- Plan identity synchronization
- Plan and implement administrative roles
Manage access and authentication20-25%- Manage application access and registration
- Configure multi-factor authentication (MFA)
- Plan and implement authentication methods
- Plan and implement external access
Plan Microsoft 365 workloads and applications20-25%- Plan for Exchange Online, SharePoint Online, and Microsoft Teams
- Plan migration strategies for workloads
- Plan and deploy Office 365 ProPlus
- Plan connectivity and client access
Deploy and manage a Microsoft 365 tenant15-20%- Configure organizational settings and tenant roles
- Manage domains and DNS records
- Plan and configure tenant setup and subscriptions
- Plan and monitor Microsoft 365 service health and usage

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