Microsoft MS-721 : Collaboration Communications Systems Engineer

  • Exam Code: MS-721
  • Exam Name: Collaboration Communications Systems Engineer
  • Updated: Oct 12, 2026   Q&As: 290 Questions and Answers

PDF Version

$59.99

PC Test Engine

$59.99

Online Test Engine

$59.99

Total Price: $59.99

About Microsoft MS-721 Exam

Choosing between dozens of similar-looking study packages is easier when you know what actually matters: accurate content, flexible formats, and service that does not disappear after payment. DumpsTests delivers all three for the MS-721 exam with 290 verified practice questions.

Microsoft MS-721 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure emergency calling policies
  • 3. Plan for Teams Phone deployments
  • 4. Configure call queues and auto attendants
  • 5. Configure Teams Phone policies
- Plan and configure network settings for Microsoft Teams
  • 1. Plan and configure network settings for media traffic
  • 2. Plan for network topology and connectivity
  • 3. Implement quality of service (QoS)
  • 4. Configure network ports and protocols
  • 5. Plan for network bandwidth requirements
- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for Microsoft Teams Rooms
  • 3. Plan for Teams meetings and live events
  • 4. Plan for webinars and town halls
  • 5. Configure meeting policies
Topic 2: Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure audio conferencing
  • 3. Manage meeting policies
  • 4. Configure meeting templates
  • 5. Configure meeting settings
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Plan for Microsoft Teams Rooms
  • 3. Manage Teams Rooms devices
  • 4. Configure Teams Rooms accounts
  • 5. Configure Teams panels
- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure webinar settings
  • 3. Configure event group roles
  • 4. Manage live event policies
Topic 3: Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Teams Calling Plans
  • 2. Configure Direct Routing
  • 3. Configure Operator Connect
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure voice routing policies
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure location-based routing
  • 3. Configure caller ID policies
  • 4. Configure call park policies
  • 5. Configure call hold music
- Configure emergency calling
  • 1. Configure emergency calling policies
  • 2. Manage emergency calling licenses
  • 3. Configure dynamic emergency calling
  • 4. Configure emergency locations
Topic 4: Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Monitor Teams Rooms health
  • 3. Use Teams Admin Center for diagnostics
  • 4. Analyze meeting usage reports
  • 5. Troubleshoot audio/video issues
- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Analyze call analytics
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Monitor SBC health
  • 5. Monitor call quality
- Manage compliance and security
  • 1. Configure compliance recording
  • 2. Configure retention policies for calls and meetings
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure recording policies
  • 5. Configure information barriers
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Use Teams Admin Center reports
  • 3. Generate call quality reports
  • 4. Monitor user adoption analytics

Inside Our Microsoft Collaboration Communications Systems Engineer Practice Package

This package includes 290 practice questions for the Microsoft Collaboration Communications Systems Engineer exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

The Microsoft Collaboration Communications Systems Engineer exam requires a score of 700 to pass, and the official registration fee is $165 USD. Factoring in both before you start helps you plan the full cost of certification.

One purchase covers the full journey: three versions of the material (PDF, PC test engine, and online version), a free demo to try before buying, 365 days of free updates delivered automatically, and customer service you can reach whenever a question comes up. Nothing essential is sold separately.

The Microsoft Collaboration Communications Systems Engineer practice questions are organized around the official exam objectives. Key topics include:

  • Manage collaboration communications systems (25%)
  • Configure and manage Teams Phone (25%)
  • Configure and manage Teams meetings and conferencing (20%)

Keeping your revision mapped to these objectives makes every session productive.

Yes. Candidates who come back for additional certifications receive discounts when they buy further practice packages. If you already hold one of our products, ask our staff about the current returning-customer offer before your next purchase.

The Microsoft Collaboration Communications Systems Engineer exam is scored on a scale where 700 is required to pass, and the official exam fee is $165 USD.

Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge.

You can confirm the current eligibility requirements on the official MS-721 exam page before you register.

The Microsoft Collaboration Communications Systems Engineer exam contains 40-60 questions, and you will have 100-120 minutes to complete them. Training against the same volume of questions prepares both your knowledge and your pace.

Microsoft Collaboration Communications Systems Engineer Sample Questions:
Question #1

You are deploying Teams Rooms to a Windows device.
You need to prevent meeting attendees from using room remote in the Teams mobile app.
What should you configure in the Microsoft Teams admin center?

  • A. Front row experience
  • B. Coordinated Meetings
  • C. Bluetooth beaconing
  • D. Supported meeting mode
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).

Question #2

You have a Teams Phone deployment.
You have a Survivable Branch Appliance (SBA) that has local PSTN connectivity. The SBA is deployed to a remote site. Which two features require internet connectivity to function? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  • A. call queues
  • B. emergency calling
  • C. call forwarding
  • D. media bypass
  • E. Teams-certified phones
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #3

You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?

  • A. The phone numbers of the users are defined by running the New-csTeamsUnassignedNuirtoer Treatment cmdlet.
  • B. The online PSTN gateway is disabled.
  • C. An SBC certificate is expired.
  • D. An external DNS entry is missing from the FQDN of the SBC.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).

Question #4

You have a Microsoft Teams Phone deployment.
You plan to deploy 25 shared Android devices as phones for a front desk.
You need to ensure that when a phone handset is picked up. the phone autodials to a centralized reception.
The solution must minimize administrative effort.
What should you do?

  • A. Create a configuration profile and assign the profile to the devices.
  • B. Configure advanced calling on each device.
  • C. Create a device tag and assign the tag to each device.
  • D. Configure hotline on each device.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

You need to assign a license to users to meet the technical requirements.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/microsoft.graph.users.actions/set-mguserlicense?view=graph-powershell-beta
https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-add-on-licensing/assign-skype-for-business-and-microsoft-teams-licenses

What Clients Say About Us

I do think this is the best MS-721 exam dumps as i and my friend both passed with high scores. Thanks! We will come back if we have other exams to finish.

Paul Paul       5 star  

It is the best MS-721 study guide i have ever used! I passed with the Software version of MS-721 exam questions which can simulate the real exam as they told. Perfect experience!

Belle Belle       4.5 star  

This MS-721 exam file is good. Almost all the questions are all from this MS-721 exam braindumps. I passed the exam without trouble. You are the best!

Marian Marian       4 star  

The MS-721 dump file is very much valid. Almost all were from dump. It is worth buying

Cherry Cherry       4.5 star  

Most questions of the MS-721 exam are drom the MS-721 practice materials. Thank you so much.

Gavin Gavin       5 star  

Have passed MS-721 exam months before. I used DumpsTests study materials. The study materials are well written and easy to understand.

Rita Rita       4 star  

This is the best preparation MS-721 material I have ever used and I definitely recommend DumpsTests to everyone.

Madge Madge       5 star  

No issue, no worries when you are preparing with the materials provided by DumpsTests especially for MS-721 certification exams. Best of Luck

Hannah Hannah       4 star  

I wanna thank you for helping me through providing MS-721 exam Training Material.

Kim Kim       4.5 star  

Thank you DumpsTests for providing MS-721 exam questions! Passed my MS-721 exam this friday!

Zora Zora       4.5 star  

i used and i can say confidently these MS-721 study dumps are valid. And i passed the MS-721 exam with flying colors.

Humphrey Humphrey       5 star  

MS-721 exam questions are the best choice for your time and efforts. I have gotten the certification and i passed the exam after studying for four days.

Harley Harley       5 star  

The MS-721 exam dumps has many real questions and answers, you can't miss it.

Oswald Oswald       4.5 star  

There are some less than 8 new questions, this MS-721 dump is still mostly valid. Wrote the exams today and passed.

Lennon Lennon       5 star  

Being one of the satisfied customers of DumpsTests led me use its Collaboration Communications Systems Engineer study guide to pass my MS-721 exam. Based on my excellent experience with high score

Liz Liz       4.5 star  

Yes, just as what you promised, all of them are real questions.
Passd MS-721

Archer Archer       5 star  

I purchased the MS-721 study materials as my only tool. It is proved a wise choice, I'm really glad to know I passed the MS-721 exam.

Candice Candice       4 star  

All Microsoft questions on the actual exam were on the study guide.

Len Len       4 star  

I am sure that when you have MS-721 exam engine then MS-721 exam would become a piece of cake for you.

Stacey Stacey       4 star  

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Quality and Value

DumpsTests Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.

Tested and Approved

We are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.

Easy to Pass

If you prepare for the exams using our DumpsTests testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.

Try Before Buy

DumpsTests offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.