Microsoft MB2-700 : Microsoft Dynamics CRM 2013 Applications

  • Exam Code: MB2-700
  • Exam Name: Microsoft Dynamics CRM 2013 Applications
  • Updated: Oct 27, 2026   Q&As: 90 Questions and Answers

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About Microsoft MB2-700 Exam

Many buyers arrive through a colleague's recommendation and stay because the material earns it. DumpsTests maintains that standard for the Microsoft Dynamics CRM 2013 Applications exam with 90 practice questions verified by experts and updated regularly.

Microsoft MB2-700 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Manage Analysis and Reporting20%- Create reports with Report Wizard
- Use built-in reports
- Work with charts and dashboards
Topic 2: Manage Service Scheduling10%- Schedule services and resources
- Configure service calendars
Topic 3: Manage Knowledge Base5%- Create and manage articles
  • 1. Approve, publish, and search articles
    • 2. Use article templates
      Topic 4: Manage Service Cases15%- Create and manage cases
      • 1. Identify case attributes and statuses
        • 2. Assign and route cases
          • 3. Resolve and close cases
            - Manage queues and contracts
            • 1. Create and configure queues
              • 2. Manage contract templates and entitlements
                Topic 5: Manage Leads and Opportunities20%- Convert leads to opportunities
                - Create and qualify leads
                - Manage opportunity records
                Topic 6: Manage Sales Management20%- Work with accounts and contacts
                - Manage quotes, orders, and invoices
                - Maintain product catalog

                MB2-700 Exam FAQ

                None that matter: downloads are unlimited and there is no meter on usage time, so you can reinstall the engine and practice with the MB2-700 questions as often as you need. The software runs on Windows with a standard Java environment and simulates the real exam scenario session after session.

                The Microsoft Dynamics CRM 2013 Applications exam contains 40-60 questions, and you will have 90 minutes minutes to complete them. Unlimited practice sessions are what make this pacing feel natural by exam day.

                This package includes 90 practice questions for the Microsoft Dynamics CRM 2013 Applications exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

                You can register for the Microsoft Dynamics CRM 2013 Applications exam through the official channels:

                The Microsoft Dynamics CRM 2013 Applications exam is scored on a scale where 700 / 1000 is required to pass, and the official exam fee is $165 USD.

                No formal prerequisites; recommended hands-on experience with Microsoft Dynamics CRM 2013

                You can confirm the current eligibility requirements on the official MB2-700 exam page before you register.

                The Microsoft Dynamics CRM 2013 Applications exam requires a score of 700 / 1000 to pass, and the official registration fee is $165 USD. Budgeting for both the fee and solid preparation avoids paying twice.

                Yes. The PDF version works well as training and teaching material: print it for classroom sessions, share it across a certification study group, or use it as handout content during internal courses. Many company buyers choose this version for exactly that purpose, and printing is unlimited.

                The Microsoft Dynamics CRM 2013 Applications practice questions are organized around the official exam objectives. Key topics include:

                • Manage Leads and Opportunities (20%)
                • Manage Service Scheduling (10%)
                • Manage Sales Management (20%)

                Team training sessions can follow this topic list to keep everyone on the same page.

                Microsoft Dynamics CRM 2013 Applications Sample Questions:
                Question #1

                You review an Opportunity record. Opportunities are configured to use system-calculated pricing. What happens when you click the Recalculate Opportunity button?

                • A. Current product line item totals are recalculated, and the Est. Revenue field is updated.
                • B. All active quotes that are associated with the opportunity are added to the Est. Revenue field.
                • C. The Budget Amount field replaces the Est. Revenue field.
                • D. All pending opportunities for the customer are recalculated and saved to the Est.
                  Revenue field.
                Reveal Solution  Discussion  0

                Correct Answer: A  🗳️

                Question #2

                You are creating a new equipment record in Microsoft Dynamics CRM. Which field is required?

                • A. Time Zone
                • B. Site
                • C. Primary Email
                • D. Description
                Reveal Solution  Discussion  0

                Correct Answer: A  🗳️

                Question #3

                What should you configure before you Create goals in Microsoft Dynamics CRM?

                • A. Goal Owner
                • B. Target Value
                • C. Fiscal Period
                • D. Goal Metric
                Reveal Solution  Discussion  0

                Correct Answer: D  🗳️

                Question #4

                You review a Knowledge Base article.
                On the Article tab of the ribbon, which option is NOT in the Action group?

                • A. Unpublish
                • B. Reject
                • C. Publish
                • D. Submit
                • E. Approve
                Reveal Solution  Discussion  0

                Correct Answer: C  🗳️

                Question #5

                A company has resellers who purchase routine support cases at no cost.
                A reseller plans to purchase additional support cases at a cost.
                What should you create?

                • A. A time-based template
                • B. An incident-based template
                • C. A contract allotment
                • D. A contract template
                Reveal Solution  Discussion  0

                Correct Answer: B  🗳️

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