Microsoft MB-260 : Microsoft Customer Data Platform Specialist

  • Exam Code: MB-260
  • Exam Name: Microsoft Customer Data Platform Specialist
  • Updated: Nov 13, 2026   Q&As: 120 Questions and Answers

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About Microsoft MB-260 Exam

Reading notes is one thing; sitting a timed test is another. The DumpsTests desktop and online test engines for MB-260 recreate the pressure of exam day, and every one of the 120 practice questions can be reviewed afterwards until the reasoning sticks.

Microsoft MB-260 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Implement AI Predictions5-10%- Configure integrated predictive models
- Evaluate churn, recommendation, and lifetime value models
Topic 2: Manage Customer Insights – Data5-10%- Manage system updates and security
- Create and configure environments
Topic 3: Create Customer Profiles by Unifying Data35-40%- Configure unified fields, clusters, and IDs
- Select source fields for unification
- Define matching and deduplication rules
Topic 4: Ingest Data10-15%- Connect to Microsoft Dataverse and Azure Data Lake Storage
- Transform and ingest data using Power Query
- Configure incremental and real-time ingestion
Topic 5: Describe Dynamics 365 Customer Insights – Data5-10%- Support for Microsoft Fabric and real-time ingestion support
- Differences between individual and business account profiles
- Describe core Customer Insights - Data capabilities and components
Topic 6: Configure Third-Party Connections5-10%- Configure data exports and integration with external systems
Topic 7: Configure Measures and Segments15-20%- Build and manage segments using insights and predictions
- Create and manage measures

Everything You Want to Know About the Microsoft Customer Data Platform Specialist (MB-260) Exam

The MB-260 exam, officially titled Microsoft Customer Data Platform Specialist, is the Microsoft exam you pass to earn the Microsoft Certified Customer Data Platform Specialty certification, a credential at the Specialty level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Microsoft Certified: Customer Data Platform Specialty.

The MB-260 exam includes 40-60 (approx.) questions and gives you 120 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the DumpsTests desktop or online test engine is the most reliable way to build that rhythm before exam day.

The passing score for the MB-260 exam is 700 / 1000 (approx.), and the official registration fee is USD 165 (official list price varies by country). Keep in mind that a failed attempt means paying USD 165 (official list price varies by country) again in full to retake it, so book your slot only when your scores on DumpsTests practice tests sit consistently above the passing line.

Microsoft lists the following prerequisites or eligibility notes for the MB-260 exam: Experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Microsoft Power Platform and relevant Azure services (e.g., Azure Data Lake Storage, Azure Synapse Analytics).. Requirements can change over time, so confirm the details on the official exam page at Microsoft's official site before you register.

Yes. DumpsTests offers a free PDF demo of the MB-260 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding MB-260 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.

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The MB-260 exam blueprint is divided into 7 domains, starting with Configure Third-Party Connections (5-10%); Ingest Data (10-15%); Describe Dynamics 365 Customer Insights – Data (5-10%). For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.

Microsoft Customer Data Platform Specialist Sample Questions:
Question #1

You need to fix the problem with exports to Dynamics 365 Sales.
What should you do?

  • A. Verify the schedule run setting for the export rs set to "on."
  • B. Add the Dynamics 365 Sales Contact table to the profile unification process.
  • C. Verify the segment for export does not contain more than 100,000 members.
  • D. Add a field for loyalty system email address in Dynamics 365 Sales.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Your team developed and integrated a batch inferencing pipeline to audience insights. This allows for a new custom machine learning (ML) model to run and deliver new insights to your unified profiles data. Your team is manually running the custom machine learning workflows.
Which statement is correct about allowing your workflow to run automatically with every scheduled refresh?

  • A. Your team needs to manually trigger your custom machine learning workflows.
  • B. Scheduled refreshes are not supported for custom machine learning models that are connected to audience insights.
  • C. Your team can set up scheduled refreshes that allow your workflow to run automatically.
  • D. You can configure scheduled refreshes for audience insights from Azure ML where you developed the custom ML model.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

You are reviewing the system status in Microsoft Dynamics 365 Customer Insights. You notice that different refresh processes are not successful. You need to find the step that is blocking these processes from refreshing.
Which dependency types are associated with each process? To answer, drag the appropriate dependency types to the correct processes. Each user group may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #4

You use Dynamics 365 Customer Insights - Data to generate insights about your customers.
You need to discover insights about your customers in natural language.
Which information can you use in each of the four key page components? To answer, move the appropriate component to the correct area in the 'Discover insights about your customers in natural language" screen. You may use each component once, more than once, of not at all. You may need to move split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #5

You work for a chain of hotels, and you have created a data source catted Preference System to ingest consent data in Dynamics 365 Customer Insights in an table called Consents. The Consents table has the following attributes and data types:

You are creating a segment to email information on upcoming events to customers who live in the state of California and whose Average number of nights stayed value is greater than four.
You have already configured the first rule in the segment as follows:
Rule 1 uses and
Customer: Customer Insights.' All records
and
Customer: CustomerInsightsState is equal to California
and
Customer_Measure: Customerlnsights.Average number of nights stayed is greater than 4 You need to configure the second rule in the segment according to your customers' consent preferences. This rule will be joined to the first rule with a union operator Which attribute name or attribute value corresponds to each empty parameter? To answer, drag the appropriate attenuate name or attribute value to the correct empty parameters in the answer area. Each attribute name or attenuate value may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Viewing page 1 out of 24 pages.
Viewing questions 1-5 out of 120 questions.

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