HP HP2-N31 : Selling HP BSM Solutions

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

Which discovery question would you ask to an IT executive to uncover a potential Application Performance Management pain point?

A. What percentage of your IT budget goes toward managing the infrastructure versus innovation?
B. How often do you update application revisions across your network?
C. Have you experienced customer satisfaction issues for accessing your applications?
D. Do you have the ability to integrate fault, availability, performance, and configuration management?

Question 2

Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A. end-to-end business process monitoring
B. real user monitoring
C. cross-domain event tracking and management capability
D. reduced costs through tool consolidation
E. business process testing and reporting

Question 3

Which statement best links a customer problem to a solution capability for the entire BSM solution?

A. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C. Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
D. Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

Question 4

Which key customer persona is most likely involved in Network Management?

A. Director of Network Operations
B. Chief Financial Officer
C. Line of Business Director
D. VP of Marketing

Question 5

Which discovery question would you ask to an IT executive to uncover a potential Network Management pain point?

A. What percentage of your IT budget goes toward managing the infrastructure versus innovation?
B. How often do you update application revisions across your network?
C. Have you experienced customer satisfaction issues for accessing your applications?
D. Do you have the ability to integrate fault, availability, performance, and configuration management?

Solutions: