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Oracle 1Z0-1064-26 : Oracle Fusion Service 2026 Implementation Professional
- Exam Code: 1Z0-1064-26
- Exam Name: Oracle Fusion Service 2026 Implementation Professional
- Updated: Oct 17, 2026 Q&As: 79 Questions and Answers
About Oracle 1Z0-1064-26 Exam
Walk into the exam room having already felt its atmosphere. DumpsTests's online test engine for the 1Z0-1064-26 exam simulates the formal test environment, so your Oracle Fusion Service 2026 Implementation Professional preparation builds familiarity, not just knowledge, in 2026.
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Request Management | 25% | - Service catalog and entitlements - SR creation, lifecycle and processing - Milestones and action plans - SR categories, assignment rules and routing |
| Topic 2: Fusion Service Overview and Setup | 15% | - Security model, roles and access control - Service configuration basics - Functional Setup Manager (FSM) usage |
| Topic 3: Knowledge Management | 15% | - Knowledge base setup and configuration - Article management and access |
| Topic 4: Digital Customer Service (DCS) | 20% | - Authentication, profiles and security - DCS architecture and deployment - Themes, templates and page customization |
| Topic 5: Omnichannel Communications | 15% | - Email, chat and CTI configuration - Work routing and queue setup - Media toolbar and agent notifications |
| Topic 6: Customization, Productivity and Analytics | 10% | - SmartText, hotkeys and audit features - Application Composer and extensions - OTBI reporting and integration basics |
1Z0-1064-26 Exam Essentials and Our Service System
Currently, the 1Z0-1064-26 exam's passing score is 68% and the registration fee is $245 USD. Both are Oracle's figures and subject to revision — verify them on the official site before you schedule.
Oracle recommends these official training resources:
Pair whichever course fits your background with regular engine-based practice for the fullest preparation.
Reliability here is built, not claimed. The 1Z0-1064-26 bank is written by a team of IT experts and certified trainers with a wealth of knowledge in the Oracle Fusion Service 2026 Implementation Professional field, and we constantly keep it updated. The online test engine is the signature service: it fits the atmosphere of the actual test in advance, supports Windows, Mac, Android, and iOS, carries no installation limits, and lets you practice anytime, anywhere — perfectly suited to IT workers. Download the free sample first to learn about the product, and know that after purchase you may request the latest version at any time on top of 365 days of automatic updates.
The Oracle Fusion Service 2026 Implementation Professional blueprint covers these core domains:
- Customization, Productivity and Analytics (10%)
- Omnichannel Communications (15%)
- Service Request Management (25%)
Further domains complete the official outline; the bank addresses every one.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact our 24/7 online support. Updates are free for 365 days: whenever a new version is released, we send the updated bank to your mailbox automatically — and you can also request the latest version from us at any time. A 50% renewal discount applies when the period ends.
Oracle states the following prerequisites for the Oracle Fusion Service 2026 Implementation Professional: No mandatory prerequisites; hands-on experience recommended. Eligible holders of 2019+ Fusion Service certifications may take free Delta exam 1D0-1064-26-D.
Confirm the details on the official certification page before registering.
According to the latest exam information, the 1Z0-1064-26 exam includes 50 questions and allows 90 minutes minutes. The online engine reproduces those conditions so practice matches the formal test's atmosphere.
Registration goes through the official channels listed here:
Choose your test center or online session, and book early — then practice under real conditions until the day arrives.
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Oracle Fusion Service 2026 Implementation Professional Sample Questions:
Question #1
If you did not use the Reference Implementation template for your Digital Customer Service (DCS) application, you will _________.
- A. be required to map roles so that the Visual Builder Cloud Service role matches the Engagement Cloud role
- B. be required to create all of your own components for the display of Engagement Cloud objects
- C. have to contact Oracle Support for the permission to deploy your custom DCS application
- D. not be able to preview your application before you publish it
Correct Answer: B 🗳️
Question #2
Which two statements are true regarding the Audit History tab of a Service Request?
- A. It allows users to save searches for later reuse.
- B. It is exportable to Excel.
- C. It is available only to authorized administrators.
- D. It is searchable by date range, username, event type, event severity, and event duration.
- E. It is enabled by default.
Correct Answer: A,E 🗳️
Question #3
Milestones are not getting applied to service requests in the customer environment.
Identify three causes.
- A. The scheduled process has not been set up.
- B. The Starts When criteria of the milestones is not True.
- C. Entitlement rules are not valid for the service request.
- D. No default coverages are set up.
Correct Answer: A,B,D 🗳️
Question #4
You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?
- A. Available
- B. Start/Stop
- C. Duration
- D. Interval
- E. Time Period
Correct Answer: C 🗳️
Question #5
To create a new Survey object, you create a sandbox and set it as active.
Which two statements are correct while creating your Survey object in Application Composer?
- A. You can set a second sandbox as Active at the same time in order to begin working on another new object.
- B. Multiple users cannot use your sandbox at the same time.
- C. Your changes are isolated and do not impact other users' configuration environments or the production environment.
- D. Your changes won't be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.
Correct Answer: C,D 🗳️
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