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Cisco 100-140 : Cisco Certified Support Technician (CCST) IT Support
- Exam Code: 100-140
- Exam Name: Cisco Certified Support Technician (CCST) IT Support
- Updated: Oct 14, 2026 Q&As: 649 Questions and Answers
About Cisco 100-140 Exam
The Cisco Certified Support Technician (CCST) IT Support VCE dumps integrate the whole wisdom of our researchers and staff: 649 practice questions for the 100-140 exam, DumpsTests's best achievement for your certification.
Cisco 100-140 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware Issues | 17% | - Troubleshooting hardware faults, drivers and firmware updates - Safety procedures: ESD, electrical safety, fire prevention - Ports, cables, components: identification, installation, upgrades - Device information: hardware specs, OS details, network identifiers |
| Topic 2: Common Threats and Preventions | 16% | - Incident response: identify, investigate, escalate - Security threats: phishing, malware, spam, social engineering - Protection: passwords, scans, updates, user awareness |
| Topic 3: Operating System and Application Issues | 17% | - Virtualization and cloud basics: concepts, providers, virtual machines - Application installation, updates, patches, and compatibility - Windows, macOS, mobile OS: settings, updates, permissions, backup - Browser and collaboration tools: configuration, troubleshooting |
| Topic 4: Connectivity and Resource Access Issues | 17% | - Connectivity troubleshooting: errors, latency, access denied - Email and client access: protocols, authentication, encryption - Network configuration: IP settings, DNS, gateway, Wi-Fi - Shared resources: printers, folders, permissions, mapped drives |
| Topic 5: Job Tools | 16% | - Remote access software: use and security - System tools: Task Manager, System Information, Event Viewer, Activity Monitor - Knowledge bases, search, and documentation tools |
| Topic 6: IT Support Job Tasks and Responsibilities | 17% | - Documentation: problem description, troubleshooting steps, results recording - Problem-solving process: define, collect info, analyze, implement, document - Help desk concepts: queue management, time management, ticketing systems, SLA, KPIs |
Cisco Certified Support Technician (CCST) IT Support Exam FAQ — High-Efficiency Answers
USD 125 per attempt, 825 out of 1000 to pass. A failed retake costs the full fee again — prepare efficiently with the 649 practice questions for the 100-140 exam at DumpsTests.
The Cisco Certified Support Technician (CCST) IT Support is Cisco's certification exam for Cisco Certified Support Technician (CCST) IT Support, at the Entry-Level level. Certification is how workers face new challenges and seize promotion chances. Related credentials include Cisco Certified Support Technician (CCST) Networking, CCNA.
Yes — new customers get a free Cisco Certified Support Technician (CCST) IT Support demo, and regular customers enjoy constant promotions and membership discounts. Purchases include 365 days of free updates by email; renew afterward at 50% off.
The Cisco Certified Support Technician (CCST) IT Support blueprint spans 6 domains — including Job Tools (16%), IT Support Job Tasks and Responsibilities (17%), Connectivity and Resource Access Issues (17%). Concentrate effort where the weight sits; the complete outline above lists every subtopic.
Through the vendor's official registration channels:
The Cisco Certified Support Technician (CCST) IT Support is delivered Online proctored or in-person at Pearson VUE test centers — pick the arrangement that suits you when booking.
No formal prerequisites; open to all candidates Eligibility rules change over time, so verify the current requirements on the official page (official 100-140 exam page) before registering.
50 minutes for 40-50 questions. Efficient preparation — steady timed practice with the DumpsTests engine — makes the real clock feel generous.
Upon successful payment, our system emails the Cisco Certified Support Technician (CCST) IT Support material to your mailbox automatically within about a minute — every transaction is secure, and strict private policies protect your information. If nothing arrives within 2 hours, check spam and contact our 24/7 service center. If you fail the corresponding 100-140 exam within 60 days of purchase, we refund in full: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes:
After any course, keep the efficiency going with the 649 practice questions for the Cisco Certified Support Technician (CCST) IT Support — every answer expert-verified.
Cisco Certified Support Technician (CCST) IT Support Sample Questions:
Question #1
An employee attempted to install software from an unknown source and now reports unusual system behavior.
What is the first action they should take to secure their system?
- A. Disconnect the device from the network immediately
- B. Continue using the system but avoid opening sensitive files
- C. Install another software from a different untrusted source to counteract the first
- D. Delete the recently installed software via the control panel
Correct Answer: A 🗳️
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Question #2
An office manager is ordering new cables for the company's printers and scanners, which require USB-B connections.
Which USB version should the manager ensure the USB-B cables support to achieve the best performance for these devices?
- A. USB 1.1
- B. USB 3.0
- C. USB-C
- D. USB 2.0
Correct Answer: D 🗳️
Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).
Question #3
After upgrading a network's security protocols, which aspect should be documented thoroughly to assist in future updates or troubleshooting?
- A. General feedback from the user community on the network's performance post-upgrade
- B. The names and roles of team members involved in the upgrade process
- C. Specific changes made, reasons for the changes, and any initial challenges observed
- D. The reasons for customer dissatisfaction with previous security protocols
Correct Answer: C 🗳️
Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).
Question #4
During routine maintenance, a technician notices that a server room's backup power supply is overheating significantly.
What is the immediate action the technician should take to adhere to basic safety procedures regarding potential fire hazards?
- A. Continue monitoring the temperature to see if it decreases on its own
- B. Spray the unit with a water-based fire extinguisher to cool it down
- C. Shut down the backup power supply and disconnect it from the power source
- D. Open the server room windows to increase air circulation and cool the unit
Correct Answer: C 🗳️
Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).
Question #5
An IT support technician is helping a user troubleshoot a device driver issue. To which section of the Windows System Information tool should the technician guide the user to verify driver versions and device statuses?
- A. System Summary
- B. Hardware Resources > Conflicts/Sharing
- C. Components > Sound Device
- D. Components > Display
Correct Answer: C 🗳️
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