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Microsoft 070-684 : OEM Reseller
- Exam Code: 070-684
- Exam Name: OEM Reseller
- Updated: Sep 17, 2026 Q&As: 92 Questions and Answers
About Microsoft 070-684 Exam
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Microsoft 070-684 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Imaging and Deployment | - Using Windows AIK/ADK tools for imaging - Sysprep preparation and generalization - Creating and deploying system images (WIM format) |
| Windows OEM Preinstallation Fundamentals | - OEM licensing and distribution requirements - Windows installation architecture overview |
| Hardware and Driver Integration | - Hardware compatibility and validation - Driver injection and management |
| Activation, Troubleshooting, and Maintenance | - Windows activation and licensing validation - System recovery and repair techniques - Troubleshooting deployment issues |
| Windows Deployment and Configuration | - Deployment methods for OEM systems - Post-installation configuration and customization - Unattended installation configuration files |
Microsoft OEM Reseller Sample Questions:
Question #1
A customer purchases a new portable computer that has an OEM version of Windows 7 Professional installed.
The customer wants to install Microsoft Word 2010, Microsoft PowerPoint 2010, Microsoft OneNote 2010,
and Microsoft Outlook 2010 on the new computer. The customer also wants to install these programs on a
desktop computer at home. The customer wants to minimize costs.
What should you recommend that the customer use?
- A. a Product Key Card for Microsoft Office Home and Business 2010
- B. a Product Key Card for Microsoft Office Professional 2010
- C. a Full Packaged Product (FPP) copy of Microsoft Office Home and Business 2010
- D. a Full Packaged Product (FPP) copy of Microsoft Office Home and Student 2010
Correct Answer: C 🗳️
Question #2
Your company sells a customer two desktops computers. Both of the computers have Windows 7
Professional preinstalled. One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 60 days after the sale requesting to install Office Home and Business 2010 on
the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?
- A. Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.
- B. Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
- C. Sell the customer an OEM license of Office Home and Business 2010.
- D. Instruct the customer to use the product key that came with the other computer.
Correct Answer: C 🗳️
Question #3
A customer plans to purchase a home computer that has an Intel Core i5 processor and 16 GB of RAM.
The customer plans to use parental controls and Windows Media Center.
The customer has the following requirements:
-Use the full capabilities of the available hardware.
-Include Windows Media Center.
-Include Parental Controls.
-Minimize costs.
You need to recommend an operating system for the customer.
Which operating system should you recommend?
- A. a 32-bit version of Windows 7 Enterprise
- B. a 64-bit version of Windows 7 Enterprise
- C. a 32-bit version of Windows 7 Ultimate
- D. a 64-bit version of Windows 7 Ultimate
- E. a 64-bit version of Windows 7 Home Premium
- F. a 64-bit version of Windows 7 Professional
- G. a 32-bit version of Windows 7 Professional
- H. a 32-bit version of Windows 7 Home Premium
Correct Answer: E 🗳️
Question #4
A customer owns a small business. The business has 20 client computers. The business does not have an IT department.
The customer wants to deploy Microsoft Office 2010 to all of its client computers, but wants to minimize
the amount of administrative effort required to manage and maintain the Office 2010 products.
You need to recommend an Office 2010 solution for the customer.
What should you recommend?
- A. Office Standard 2010
- B. Office Professional 2010
- C. Office Professional Plus 2010
- D. Office Starter 2010
- E. Office Home and Business 2010
- F. Office Home and Student 2010
- G. Office Professional Academic 2010
- H. Office 365
Correct Answer: H 🗳️
Question #5
A customer plans to purchase three new computers. The customer's children will use the computers at home.
The customer requires that each computer have a licensed copy of Microsoft Word 2010, Microsoft Excel 2010, and Microsoft PowerPoint 2010.
You need to recommend which licenses the customer must purchase. The solution must minimize licensing costs.
What should you recommend?
- A. three OEM copies of Microsoft Office Home and Student 2010
- B. one OEM copy of Microsoft Office Home and Student 2010
- C. one retail copy of Microsoft Office Home and Student 2010
- D. one retail copy of Microsoft Office Home and Business 2010
Correct Answer: C 🗳️
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