Microsoft MB-901日本語 : Microsoft Dynamics 365 Fundamentals (MB-901日本語版)

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

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1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Integration with third-party apps
• Custom integrations in Dynamics 365
• Integration across Microsoft products

Describe Dynamics 365 cloud security

• Authentication
• Data center access
• Industry standard certifications (GDPR, etc)
• SSO
• Encryption
• Data loss protection (DLP)
• Data ownership

Understand the benefits of role based security

• PaaS

• Streamlined user experience

• Life Cycle Services (LCS)

• App role-based security

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Azure features used by Dynamics 365

• Leveraging security roles

Understand the use of Power Platform in Dynamics 365

• Power Apps
• AI Builder
• Common Data Service
• Power Automate
• Power BI

Understand the benefits of the Common Data Model

• Analytics
• Consistency
• Extensibility
• Interoperability

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Fraud protection
• Virtual agents
• Relationship insights
• Sales insights
• Customer service insights
• Customer insights

Leverage mixed reality

• Remote assist
• Layouts
• Guides

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• LinkedIn Sales Navigator
• Customer requests and follow up
• Pipeline management
• Contact management
• Dynamics 365 sales automation

Understand the capabilities of Dynamics 365 Marketing

• Event management
• Customer journey
• Landing pages
• Surveys
• Lead generation and qualifications
• Dynamics 365 for marketing
• Segmentation

Understand the capabilities of Dynamics 365 Field Service

• Proactive customer service
• Connected Field Service
• Service resource scheduling
• Field Service Mobile
• Resource Scheduling Optimization (RSO)

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Omni channel service
• Case life cycle
• Knowledge articles

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Payable
• End to end business processes
• Global attributes
• Project accounting
• Budgeting
• Real time cash flow visibility
• Enterprise asset management
• Accounts Receivable
• General Ledger

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Employee development
• Benefits management
• Personnel management

Understand the capabilities of Dynamics 365 Business Central

• Supply chain
• Budgeting
• Finance
• Sales and service
• Project management
• When to use Business Central vs other Dynamics 365 products

Understand the capabilities of Dynamics 365 Supply Chain Management

• Project accounting
• Warehouse management
• Master planning
• Procurement and sourcing
• Manufacturing
• Modernize operations
• Product information

Understand the capabilities of Dynamics 365 Retail

• Mobile commerce
• Point of Sale (POS)
• Retail capability
• Channel Management

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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