Oracle 1Z0-1037-21 : Oracle Knowledge Management 2021 Implementation Essentials

  • Exam Code: 1Z0-1037-21
  • Exam Name: Oracle Knowledge Management 2021 Implementation Essentials
  • Updated: Sep 24, 2026   Q&As: 72 Questions and Answers

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Oracle 1Z0-1037-21 Exam Syllabus Topics:
SectionObjectives
Knowledge Authoring and Content Management- Creating and managing knowledge articles
  • 1. Publishing workflows
    • 2. Templates and content types
      Knowledge Management Overview- Core concepts of Oracle Knowledge Management
      • 1. Knowledge lifecycle management
        • 2. Knowledge base structure and components
          Search and User Experience- Knowledge search configuration
          • 1. Search indexing and tuning
            • 2. User-facing knowledge experience
              Integration and Extensibility- Integration with Oracle CX applications
              • 1. Service Cloud integration
                • 2. REST APIs and extensions
                  Configuration and Setup- Initial system configuration
                  • 1. Setup of Knowledge Management application
                    • 2. Roles and permissions configuration
                      Reporting and Analytics- Knowledge usage analytics
                      • 1. Content performance metrics
                        • 2. Reports and dashboards
                          Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
                          Question #1

                          In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?

                          • A. Add Synonyms
                          • B. Edit Concept
                          • C. Copy a Concept
                          • D. Add aConcept
                          • E. Add to Existing Concept
                          Reveal Solution  Discussion  0

                          Correct Answer: B,D,E  🗳️

                          Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).

                          Question #2

                          Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
                          However, when they try to connect with Knowledge Foundation API they receive an exception code"ACCESS_DENIED".
                          What are two reasons for this? (Choose two.)

                          • A. For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
                          • B. For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
                          • C. Staff account credentials are not correct.
                          • D. Staff account profile does not have permission to access Knowledge Foundation API.
                          • E. Knowledge Foundation API can only be used by an internal application.
                          Reveal Solution  Discussion  0

                          Correct Answer: A,D  🗳️

                          Question #3

                          What should you do to ensure two published answers are always returned for a specific search word?

                          • A. List the search word under both Answers Keywords and Stopwords.
                          • B. List the search word under Stop words.
                          • C. Create multiple search words associated within a single priority word group.
                          • D. List the search word under Answers Keywords.
                          • E. Create multiple Priority words that share the same name.
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).

                          Question #4

                          Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

                          • A. If a new transaction is in the batch request after the failed transaction, the transaction will not run.
                          • B. In a batch request, the server will allow up to 100 transactions.
                          • C. A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
                          • D. If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
                          • E. The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
                          Reveal Solution  Discussion  0

                          Correct Answer: C,D  🗳️

                          Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).

                          Question #5

                          Which action can be performed on published reports?

                          • A. enable drill-down links for report levels
                          • B. modify report permissions
                          • C. add page breaks
                          • D. activate run-time selectable filters
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).

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